Helping all grow and thrive.

We are invested in the communities we serve and we are committed to helping everyone grow and thrive.

See our Human Rights Policy

“People are at the heart of what we do. From our customers to our workforce, we aim to harness our power to lift up the communities we serve, support our customers and provide a workplace where all can reach their greatest potential.”

Vince Sorgi, PPL President and CEO

Exceed customer expectations

We strive to provide the highest quality service — safely, reliably and affordably — to our customers and improve quality of life in the areas we serve.

Our Customer Commitment

3.5M

customers served

55+

awards for exceptional customer service

FEATURED BLOG

There when you need us

Our team works hard to provide customers with a positive experience, 24/7. From vital support to self-service digital tools, we make our customers a priority.

Read the blog

$13.6M

donated in 2023

31,800

hours volunteered by PPL employees

Support for our communities.

We are empowering the success of future generations by helping to build and support strong, vibrant communities today.

How we empower our communities

Developing our workforce

We support the success of our workforce by cultivating a diverse, equitable and inclusive culture; fostering professional development; and encouraging employee engagement.

How we develop our workforce

6,600

talented team members

$1.13M

continuing education contributions

Our Commitments in Action

Learn more about how we provide exceptional customer service, support for our communities and propel our workforce forward.